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Senior Systems Analyst

Date: Feb 6, 2019

Location: Johannesburg, Gauteng, ZA

Company: Hatch

Requisition ID: 19724 

Job Category: Information Technology 


With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we understand that challenges are changing rapidly in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000 staff with experience in over 150 countries to challenge the status quo and create positive change for our clients, our employees, and the communities we serve.

Across the industries clients are embarking in their digital transformation journey.  Fundamental elements of this transformation relate to the applications of new digital technologies such as Industrial Internet of Things platforms, Cloud and Edge Devices, Advanced Analytics, Digital Assets / Twins, Wearables, 3D Environments, Augmented / Virtual Reality, and Operations Support Systems (e.g. MES), among others. The challenge that many of our clients face is to get started in the execution of this journey - how to make it practical and relevant for their operations without sacrificing safety, how to prove the value of the technologies, how to identify the right technologies, how to select the right suppliers and how to ensure that each party deliver accordingly.


The successful candidates will need to have an entrepreneurial technical soul with demonstrated experience participating on vision and strategy development for the application of digital technologies in operating sites (either plants, mines, ports, rail, etc.).

The Systems Analyst / Consultant role requires someone who can consolidate complex expectations and requirements from various stakeholders into a common set of documents to support the project.  The Digital transformation journey touches many areas. We are looking for candidates with experience and expertise on Production Management, Operations Management, Energy Management, Asset Management, Logistics and/or Supply Chain Management.



  • Write design criteria, design basis and system/functional requirements specifications
  • Serve as advisor / support to the project implementation teams to clarify and validate requirements
  • Ability to act on the best interest of the client as part of Owners Team when applicable, including managing confidentiality of information
  • Ability to work with Hatch Subject Matter Experts (SMEs), Hatch Digital Solutions Architects and Vendor Technical and Project teams to qualify, validate and refine requirements
  • Participate on Factory Acceptance Test, Site Acceptance Test and Client Acceptance Test to validate requirements
  • Capture and write clear and concise business (including business processes) and technical requirements documents for both internal and external stakeholders including support for client proposals and estimates
  • Support and facilitation of client workshops (based on experience)
  • Communicate with different level of stakeholders of the client organization serving as a communication bridge from business to technical stakeholders and from technical to business stakeholders.
  • Document as-is and to-be maturity states for clients’ visions, and assist mapping the deficiency, gaps, risks and mitigations with the introduction of the potential digital technologies
  • Define and document project charters including proof of concepts (POC), proof of value (POV) or Pilots projects.
  • Remain abreast of the technology trends and frameworks in their area of experience and expertise
  • Work with Hatch digital product managers to identify industry solution gaps and requirements
  • Assist on the development and refinement of Hatch tools (e.g. methodologies, standards, frameworks and templates) required to deliver Digital projects
  • Preparation of commercial proposals


Minimum Qualifications and Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering (Light Current or Equivalent) or Information Technology
  • 10+ years experience of business and systems analysis experience in Industry 4.0 like applications in Mining or other relevant industrial sectors
  • Minimum of 3 years working as a MES developer, architect or consultant
  • Must have knowledge of MES including ability to create conceptual designs and architectures, craft requirements for visualisations and reporting, and an understanding of ISA 95 or equivalent enterprise architectures
  • Familiarity with interoperability challenges with systems integration
  • Experience with business processes in the area of Production Management, Operations Management, Energy Management, Asset Management, Logistics and Supply Chain Management for industries such as Mining, Steel, Alumina, Copper, Oil & Gas or Manufacturing. 
  • Ability to represent Hatch in a professional manner at client sites, corporate events and professional engagements
  • Ability to establish and maintain good working relationships with Hatch multidisciplinary and cross sector teams
  • Strong written and verbal communication skills including the ability to engage with a variety of stakeholders from different parts of the world

Additional / Preferred Qualifications and Experience

  • Familiarity with MES solutions and platforms from major MES vendors
  • Experience deploying and configuring MES software applications and systems
  • Familiarity with Value Stream Mapping and Design Thinking, experience is an asset
  • Familiarity with enterprise architecture frameworks such as TOGAF is an asset
  • Experience with UML as a tool for writing business and technical documentation is an asset
  • Broad knowledge of IT/OT and digital technology trends including ICT and Telecommunication, Control & Automation, IIoT, Blockchain, Big Data, Cloud Computing, AR/VR, Automation, Operations Management and Business Systems is an asset
  • Strong business development orientation is preferred.


We are committed to fostering a workforce in each of our locations that reflects the diversity of the communities in which we operate. Hatch is an Equal Opportunity Employer that considers employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, marital status, disability or any other protected status. If you have any special needs requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation. 

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