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Client Action Team Coordinator - Intermediate

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Date: Apr 11, 2021

Location: Mississauga, ON, CA

Company: Hatch

Requisition ID: 37947 

Job Category: Marketing 


With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we understand that challenges are changing rapidly in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000 staff with experience in over 150 countries to challenge the status quo and create positive change for our clients, our employees, and the communities we serve.

Looking to take the next step in your career?   Hatch is currently seeking a highly motivated Client Action Team Coordinator to join our team in the Mississauga location.


As part of our Shared Services team, comprised of Finance, Marketing & Communications, and Human Resources, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities.  We ensure delivery of services through the skills of our people, methodologies, and systems.    Join our team and become part of a community that strives for positive change.


As the Client Action Team Coordinator, you will assist Pursuit Managers on key "must win" pursuits with presentations, proposals.  You will need to demonstrate business maturity and have the ability to maintain confidentiality.   This role will have visibility working in Mississauga with Business Unit leads, Managing Directors, and as, required, Executives, so strong presentation and communication skills will be a key requirement.


Accordingly, day-to-day job responsibilities will be determined by the needs and workload of the team, but will likely include:  


  • Internal client support services, including vetting and forwarding requests
  • Proposal and presentation development support (including document sourcing, collection, formatting, graphics design and editing etc.)  
  • Graphics and templates generation and selection (photos, organizational charts, etc.)
  • Partnership with Marketing and HR to support shared interests (Client Engagement promotions, trainings, etc.)
  • Management and maintenance of Client Action Team intranet pages 
  • Support the development content and layout of Client Action Team Campaigns
  • Ad hoc Client Action Team member assistance requests


You bring to the role:

  • Post-secondary degree/certificate in Graphics, Communications, Marketing, or related field
  • 5 – 10 years of related experience in a similar role
  • Excellent working proficiency in PowerPoint and graphics design programs such as: In-Design, Adobe Creative Suite
  • Expertise in MS Office tools, including Word, Excel and ability to rapidly master new software technologie
  • Excellent written communication skills
  • Commitment to quality work products, with high attention to detail
  • Self-starter with strong work ethic, ability to manage workload efficiently and meet all deadlines
  • Proven ability to work well under pressure and handle multiple tasks successfully
  • Critical and analytical thinking and problem solving, including the ability to “find the answer” in order to assist team members and internal clients
  • Works well in a “virtual” global team environment


Why join us?

  • Develop innovation partnerships
  • Think globally, work locally
  • Engage with people who make a difference


What we offer you?

  • Flexible work environment.
  • Long term career development


We are committed to fostering a workforce in each of our locations that reflects the diversity of the communities in which we operate. Hatch is an Equal Opportunity Employer that considers employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, marital status, disability or any other protected status. If you have any special needs requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.