Delivery Consultant North America EOI

Requisition ID: 99179 

Job Category: Digital 

Location: Mississauga, ON, Canada 
 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

This posting is part of a proactive talent search as we plan for upcoming growth. We are seeking to connect with qualified candidates now, with the expectation of hiring in the near future once final approval is completed.

Hatch's ability to bridge the gaps between research and innovative technologies and between engineering and reliable operations is widely renowned.  Hatch is particularly known for working with clients to develop business strategies and technologies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing start-ups, commissioning, and ramp-ups.

Hatch delivers unprecedented business results for our clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.

Scope of Position

Our clients are embarking on their digital transformation journey.  Fundamental elements of this transformation relate to the application of new digital technologies including Industrial Internet of Things platforms, Cloud and Edge Devices, Advanced Analytics, Digital Assets / Twins, Wearables, 3D Environments, Augmented / Virtual Reality.  These digital technologies will enable operators to support the next generation of industrial operations.

The successful candidate will have demonstrated hands-on experience in delivering technology, digitalisation and innovation to the mining & metals and energy sectors.  This will involve:

• Engaging with key client stakeholders to understand the business needs driving innovation and digitalization.
• Synchronising business needs with overall solutions structures considering the full people, process, technology interactions necessary for successful implementations in heavy industry.
• Establishing business and solution functional requirements definitions through client engagement and workshopping.
• Overseeing accurate implementation and adherence to functional specifications of overall solutions delivered to clients including supervision and sign off of work done by 3rd parties.
• Having input into the framework, principles and vision that will govern the Hatch’s digital concepts in heavy industry.
• Providing leadership for first-in-class technology implementations and projects.
• Providing active support to the digitalisation projects, helping to develop and manage nimble packages for execution

The Digital Consultant role requires someone who collaboratively works with clients to synthesise the optimum functional design to enable digitalisation strategies and visions with practical digital technologies. The candidate will need to keep up to date with technologies.  Establishing and working with high performance teams (including client teams) to test-run different technologies in order to prove both the technical concepts and to validate the overall value of the technology is key.

Functional Tasks

• Remain abreast of key technology trends,
• Collaboratively engage with clients through the business requirements definition process identifying high value digitalisation use cases,
• Initiate workshops and conduct assessments working with project stakeholders at all working levels,
• Conduct pre-project risk evaluations and  project management processes, including start up planning activities
• Formulate execution plans that balance technology investment with risk and benefit thereby providing value to the client through targeted improvement in processes and operations
• Coordinate activities across a broad spectrum of disciplines such as digital, IT / OT, Control & Automation, operating model design and implementation, organizational change management, and facilities.
• Initiate and implement the project plan(s) collaborating with project stakeholders to define scope, goals, deliverables, and project governance
• Manage projects and project teams, leveraging expert resources from the rest of the company
• Manage, monitor, and report overall project health, escalating issues when needed
• Working with Hatch Digital technical teams and experts to transition business needs from functional requirements to technical requirements to design and into a working solution while focussing the end to end effort on the full people, process, technology system
• Conduct project risk evaluations and  project management processes, including start up planning activities,
• Take on applicable project leadership roles being responsible for the on time, on budget and on specification delivery of services and solutions,
• Represent the Digital practice at selected conferences, speaking engagements, and other internal and or external industry related events,
• Coach / Mentor others using a hands-on approach to further develop capabilities in Hatch,
• Build a culture of collaboration with peers and partners,
• Be a champion of inclusion and diversity.

Key Performance Deliverables

In light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve:

• Specific measures of performance will be discussed with and agreed upon with the successful candidate but will include responsibility for the achievement of targets related to the successful delivery of digital engagements in the NA region.

Preferred Experience / Education

The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.

• Bachelors Degree in a related Engineering discipline or Bachelors Degree with Honours in Computer Science or Information Technology. Masters Degree preferred.
• Minimum of 10 years of experience in a relevant mining, metals or energy discipline with at least 3 years focused on the development, specification or application of Industry 4.0 like applications
• Working knowledge of IT/OT and digital technology trends including ICT and Telecommunication, Control & Automation, IIoT, Blockchain, Big Data, Cloud Computing, AR/VR, Automation, Operations Management and Business Systems
• Proven experience in successfully applying digital technologies / solutions to a very traditional working environment, maximizing organizational performance and productivity with people process technology framework
• Proven technical consulting experience having demonstrated client engagement skills that enabled problem synthesis and solution development through targeted interactions
• Expertise with an agile implementation model and will have demonstrated its effective use on past projects
• Knowledge  of the fundamentals of project execution, including project controls, EPCM processes, procurement, contracting and engineering management is preferred
• Comfortable dealing with ambiguity and the ability to distill value during projects
• Client relationship management and business development skills
• Strong communication and interpersonal skills
• Motivating and supportive leadership skills
• Ability to connect the dots and solve problems
• Experience in working with distributed teams of professionals and in managing teams of professionals

Strong internal and external client engagement orientation is a must.

Base salary range: $115,000 - $165,000

At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness.

Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth.

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions
• Top employer

What we offer you?

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.