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DevOps Manager

Date: Nov 28, 2018

Location: Mississauga, ON, CA

Company: Hatch

Requisition ID: 18050 

Job Category: Information Technology; Technology 

 

With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we understand that challenges are changing rapidly in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000 staff with experience in over 150 countries to challenge the status quo and create positive change for our clients, our employees, and the communities we serve.

The Senior DevOps Manager tackles our organization’s toughest technical problems and drives technical excellence at all levels, working with senior management to support execution of the organization's vision. The DevOps Manager is a person who cares deeply about the technical side of operations and making sure that everything is running smoothly for our web applications. The ideal candidate loves being the person who interfaces between the dev team and the server maintenance/hosting team, understands technology deeply at both the server level and at the development level, understands where the gaps often are between these two, and is excited about filling those gaps and taking proactive steps to prevent web application emergencies from ever happening.

 

This person is deeply familiar with a variety of monitoring solutions (both server and web applications), understands New Relic in depth, and is able to set up, configure, and use these tools to identify potential gaps and stop them from ever becoming an issue.

 

The DevOps Manager manages service delivery and website/systems reliability and scalability including: reporting, configuration and build, testing, planning, and deployment of solutions and will be accountable for all aspects of deployment and technical operations including technical project resources (partners/subcontractors or staff), scheduling, risk management, internal and external communications, status reporting, and resource management (internal and partners), reporting to the CIO. This person must be able to coordinate well between a variety of vendors and technical experts.

 

This is the role for you if you are an excellent communicator, able to eliminate jargon when necessary, yet able to dive deep into technical details when working with development staff. You take complete ownership of the technical implementation of projects and ensure that no stone is left unturned to avoid risks. You take quality very seriously and work to quantify and evaluate new ways of measuring quality to ensure application uptime and a positive user experience, and that we continue to deliver excellent customer experiences.

 

Hatch is seeking a full-time Sr. DevOps Manger that:

  • Manages and appropriately escalates delivery impediments, risks, issues, and changes associated to the product development initiatives
  • Assigns and monitors work of technical personnel, ensuring that application development and deployment is done in the best possible way, and implements quality control and review systems throughout the development and deployment processes
  • Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
  • Evaluates technological choices by querying providers and providing evaluations of each solution include ROI evaluations in the present and future implications, limitations, and opportunities
  • Possesses excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, product owners, and subject matter experts
  • Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing both routine and complex technical elements of technical operations
  • Manages analysis and approval of new code through security and performance gates that you will design and develop for feature-complete software. Be an advocate for security and performance standards in the organization
  • Manages operational aspect of production and development servers including developing, training in, and validating compliance with procedures and checklists related to disk space usage, monitoring solutions, deployment, conventions, access to the production and development sources, source control access and usage, performance monitoring, code modifications validation, scheduling, and more
  • Works within IT, cross-functionally and with vendors, in order to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, and operational improvements to the website applications that Yoga Alliance relies on
  • Identifies trending gaps or issues in day-to-day performance of all applications by active monitoring, alert management, reporting, and process reviews
  • Maintains issue tracking and documentation systems and provides reporting that ensures proper tracking and visibility of issues and projects
  • Identifies technical and process improvement opportunities and socialize/advocate to get them implemented
  • Works closely with the CIO in release planning, preparation, validation, post-release monitoring, and ongoing monitoring.
  • Maintains accurate program estimates, timelines, project plans, and status reports
  • Possesses expert technical understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools
  • Possesses high level understanding in the areas of web application programming, content management systems, API, databases, and system design
  • Provides process improvement recommendations based on best practices and industry standards
  • Resolves conflicts by demonstrating leadership and appropriate decision-making competencies
  • Is responsible for complex technical management coordination with multiple vendors and staff
  • Is responsible for the development of standards and processes for operations that proactively prevent problems from occurring

 

Qualifications:

  • 5-7+ years of DevOps Manager or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools
  • A track record as a coach, mentor, and developer of talent
  • An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
  • An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
  • Demonstrated ability in people management, strategic planning, risk management, change management, and project management
  • Excellent judgment, analytical thinking, and problem-solving skills
  • Experience working with quality management approaches, techniques, and principles
  • Full understanding of software development lifecycle best practices
  • Self-motivated individual that possesses excellent time management and organizational skills
  • Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships
  • Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level

 

We are committed to fostering a workforce in each of our locations that reflects the diversity of the communities in which we operate. Hatch is an Equal Opportunity Employer that considers employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, marital status, disability or any other protected status. If you have any special needs requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation. 


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