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Brand Technical Specialist, calibrated water & wastewater modelling solutions

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Date: Mar 16, 2023

Location: Montreal, QC, CA

Company: Hatch

Requisition ID: 86525 

Job Category: Infrastructure; Campus; Engineering 

Location: Montreal, QC, Canada 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.


Our expertise in infrastructure includes aviation, highways and bridges, planning and advisory services, ports, rail and transit, tunnels, and water. Want to be part of the creation and construction of our cities? Then the infrastructure team is for you!


As a Brand Technical Specialist, you will work with a sales team as a consultative specialist advising prospective clients on the benefits of Hatch’s calibrated water & wastewater modelling solutions. You will be directly impacting Quebec municipal governments on the adoption of next-generation platforms: notably water and wastewater treatment facilities. The team you will work with identifies, advises and supports the relationships between the business sector, its clients and Hatch’s Technologies practice.


The successful candidate will have high visibility at senior levels and will also work very closely with leaders throughout the Firm and external community. The role entails significant elements of strategy development and relationship development.


In particular the primary elements of the role include:



  • Growing skills and knowledge in consultative sales, technical solutions, and industry applications to apply during client engagements.
  • Defining and detailing feasible Hatch solutions that complement and enhance clients’ existing asset management solutions.
  • Delivering proof of concepts and simplifying difficult, technical topics into understandable client education.



  • Build strong relationships with internal and external players and ensure appropriate relationships are in place with senior leadership.
  • Coordinate escalation of issues (contractual or operational) with clients, ensuring appropriate management at the client and at the vendor are involved as appropriate.
  • Help clients navigate the water and wastewater modelling and simulation software.
  • Assist with the development of partnerships (old and new) to provide opportunities for growth at Hatch.
  • Develop best practices to foster, manage, and track opportunities.



  • Assist the business sector’s regional management team in organizing and identifying internal and external opportunities for the Firm.
  • Build presentations that summarize Hatch's position on a given technology, opportunity or desired business outcome.
  • Analyze market, industry, and technology trends and provide recommendations to managers based on findings.
  • Provide thoughtful technical analysis with a focus on gaining context to enable informed decision-making
  • Awareness and knowledge of Digital Assets.


To be successful in this role, you will need:


  • Confidence to engage new customers and deliver an elevated experience.
  • Motivation to achieve sales, business objectives and high client satisfaction.
  • Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
  • Growth mindset and continuous learning



  • Conversant and knowledgeable about technology, trends, and its application to address business challenges.
  • Experience translating business requirements into technology solutions.
  • Professional verbal, written, and interpersonal skills.
  • Demonstrated team collaboration and leadership.
  • Readiness to independently travel to local Hatch clients and meetings – up to 10%.


Preferred Technical And Professional Expertise

  • Technical Qualification in water management, Computer Science, Data Science, Engineering.
  • Programming coursework or experience a plus.
  • Prior work experience in a technical role is an asset.
  • At least 3 months experience with Computer Science/Information Systems/Engineering concepts.
  • Experience includes all settings, such as coursework, informal or side projects, internships and work experience, leading to a result or achievement.
  • Proven ability to manage multiple, concurrent projects with minimal supervision. Can manage a complex ever changing priority list and resolve conflicts to competing priorities
  • Strong presentation/PowerPoint and story-telling skills
  • Collaboration will be required at both a business relationship level and a technical leadership level (MD, ED level etc.). In addition, candidate will need to work collaboratively within a global team
  • Particular focus placed on the ability to condense large amounts of technical information into concise action oriented digests




Why join us?

What we offer you?

  • Flexible work environment
  • Long term career development
  • Think globally, work locally


Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.


We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.


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