IO Senior Manager

Requisition ID: 93861 

Job Category: Digital 

Location: Santiago, Santiago Province, Chile 
 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

Our advisory and consulting experts support almost every project at Hatch, whether in metals, infrastructure, or energy. We consult with our clients to help them meet their business, financing, and project objectives. Interested in consulting to our clients alongside leading experts across various sectors? Join our Advisory team today!

Scope of Position

Hatch develops digital products and customized solutions for the Metals, Energy, and Infrastructure Sectors, focusing on Integrated and Remote Operations, Digital Twins and and AI, Decision Automation and Optimization, and Autonomous Execution. Our clients are increasingly investing in digital technologies to enhance safety in high-risk environments, achieve real time intelligence, optimize complex industrial operations and value chains, and to maximise productivity.  Hatch combines its deep industry expertise and engineering capabilities with world class knowledge of advanced process control, value chain optimization, industrial AI, IT/OT convergence and integrated operations to deliver a holistic, transformative outcome for our clients.

Hatch is actively seeking a highly motivated and accomplished digital / technology professional with strong industry relevant experience background to join our Digital team as the senior manager, based at our Santiago office in Chile. This role will report to the Regional Director of South America  (SAM) and will hold a core position within the Digital Consulting SAM Leadership team. The position is tasked with advancing Hatch Digital consulting capabilities. Responsibilities include refining our consulting engagement model and associated practices; Contributing to our Digital consulting strategy, operating model design and performance management; Proactively partner and engage with a combination of Hatch’s Business Units and Digital’s Go-to-market and solutions teams to explore and sell value centric Digital consulting engagements in the Metals and Mining sector.

The role is based on Santiago (Chile)

Functional Tasks

As the Integrated Operations Senior Manager at Hatch Digital, you will play a pivotal role in shaping and executing our consulting strategy within the broader framework of our digital business objectives. Your extensive experience in developing and deploying consulting solutions and services at scale, coupled with a strong background in formulating and solving real-world industrial problems, will be instrumental in achieving our goals. The specific functional tasks include:

• Support, design and implement the Hatch Digital Consulting strategy in alignment with our overall Digital business objectives. This involves leveraging your expertise to develop and deploy tailor made consulting solutions and services that deliver and realize sustainable value for our clients.
• You will establish and maintain relationships with key stakeholders within Hatch and our client base. You are expected to understand their business requirements, identify pain points, propose suitable consulting solutions, and ensure alignment with their business goals, value drivers developing a compelling ROI.
• Develop and nurture long-term client relationships.
• Proactively initiate workshops and conduct assessments working with project and client stakeholders at all working levels.
• Conduct project risk evaluations and  project management processes, including start up planning activities,
• Initiate and implement the project plan(s) collaborating with project stakeholders to define scope, goals, deliverables, and project governance.
• Lead and manage projects and integrated project teams, leveraging expert resources from the rest of the company.
• Manage, monitor, and report overall project health, escalating issues when needed.
• Coordinate activities across a broad spectrum of disciplines such as digital, IT / OT, Control & Automation, operating model design and implementation and organizational change management.
• Ensure risks are documented and adequately managed by developing appropriate mitigation strategies.
• Steer the project(s) to meet client expectations and project objectives
• Be a champion of inclusion and diversity
• Collaborate closely with the Digital solutions and product team or third-party software vendors to enhance the Hatch consulting offering.
• Support Digital Go-to-Market team to expand the Digital Consulting pipeline. This includes providing sales support in engaging with potential clients, articulating the value proposition of our solutions, benefits and developing win-strategy’s and associated proposals.
• Establish Hatch's eminence in the market. You'll achieve this through delivering conference presentations, participating in industry forums, and publishing white papers and thought leadership articles. Your contributions will position Hatch as a Digital leader and partner of choice within the industry.

Experience and skills important for the role:

• Bachelor’s degree in Engineering, Finance or Business, or an equivalent combination of education and professional experience, an MBA or equivalent postgraduate degree is advantageous.
• Minimum 10 years of program, project management and/or management consulting experience.
• Proven industry experience in mining & metals and exposure to operating management systems.
• In-depth business acumen and functional/technical knowledge in Mining & Metals industry, with a strong ability to define and communicate compelling, business-enabling technology visions and their business value. Proficiency in creating actionable roadmaps to achieve these visions from people, process, and technology perspectives.
• Solid functional knowledge in one or more of the following areas: Digital Strategy and value creation, Digital Readiness & Transformation, Organizational Effectiveness, and Risk Management.
• Solid knowledge of the fundamentals of project execution, including project controls, EPCM processes, procurement, contracting and engineering management is preferred.
• Comfortable dealing with ambiguity and the ability to distill value.
• Strong client relationship management and business development skills.
• Strong communication and interpersonal skills.
• Fluent in English
• Motivating, coaching and supportive leadership skills.
• Ability to connect the dots and solve problems
• Demonstrate capability to grow consulting capacity in line with consulting business performance drivers.
• Previous leadership experience in developing and deploying end-to-end Digital / Technology solutions in heavy manufacturing process industries (e.g., mining and metals, oil and gas, energy, etc.). Knowledge and experience of integrated mine-to-market value chain optimization and operations is highly advantageous and considered a valuable asset for this role.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present complex concepts, ideas, and insights to both technical and non-technical stakeholders.
• Strong stakeholder management skills, with the ability to gain cooperation and respect.
• Ability to positively influence, possessing the skills and abilities necessary to facilitate team building, client relations, negotiation, decision making, and creative problem-solving.
• Proactive with a strong initiative, demonstrating an eagerness to break new ground and create opportunities for others.
• Keeps up to date with the latest Digital trends, techniques, and best practices, determining how to incorporate the most suitable practices into Hatch Digital Consulting.
• Good understanding of Industry 4.0 / 5.0 solutions such as Cloud and Edge Computing, Big Data Analytics, Digital Twins, ML/AI, Integrated Operation Centers etc.
• Innovative and results-oriented, thriving in a complex and fast-paced work environment.
• Embracing an entrepreneurial spirit and comfort working within a rapidly changing environment.
• Undertake reasonable travel to client/project sites and/or attending industrial conferences as required.

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions
• Top employer

What we offer you?

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.