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Service Desk Intern

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Date: Aug 10, 2022

Location: PA, US

Company: Hatch

Requisition ID: 74081 

Job Category: Campus; Digital; Information Technology; Technology 

Location: Pittsburgh, PA, United States 
 

With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000 staff, with experience in over 150 countries, to challenge the status quo and create positive change for our clients, our employees, and the communities we serve.
 

We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

 

Hatch is currently seeking an IT Service Desk Intern for our Pittsburgh, PA office.

Responsibilities:

  • Provide IT Support to Hatch Employees including
  • Hardware Support for Desktop PC's
  • Software Support for Desktop PC's
  • Rebuilding and Reconfiguration of PC’s
  • Application Support for MS Office Suite
  • Operate Help Desk and provide over the phone support
     

Qualifications:

  • Recently completed or currently pursuing an Associates of Science Degree in Computer Technology, Information Technology, Computer Science, or other related disciplines
  • Demonstrated ability to troubleshoot and repair all forms of PC related problems
  • Well-developed communication both written and oral skills
  • Ability to function well in a team environment
  • Strong customer focus
  • Willingness to learn and undertake formal qualifications
  • Good people/negotiation skills
  • Any Microsoft Certification
  • A+ Certification
  • Any previous experience with Computer Support or Administration
  • Customer related skills experience

 

**MUST provide official or unofficial transcripts in order to be considered for this position

 

Why join us?



What we offer you?

 

  • Flexible work environment
  • Long term career development
  • Think globally, work locally

 


We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

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Job Segment: Help Desk, Information Technology, Computer Science, Technical Support, Technology