Quality Administrator (12-month Fixed Term Contract)

Requisition ID: 100419 

Job Category: Administration/Support 

Location: Solwezi, North-Western Province, Zambia 
 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. 

Join our Project Delivery Group (PDG), a dynamic team of professionals passionately committed to world-class project delivery across the globe. With expertise in sustainable studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that are unparalleled in the engineering space. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

A full-time site position is available within the Quality Practice for an individual with sound planning and organising abilities. Your customer-focused orientation and strong attention to detail will surely compliment this fast paced, deadline driven team. Please note, this position is for a 12-month fixed temr contract.

Key responsibilities:

• Provide Hatch Quality Management System support to maintain the Regional Management System users
• Promote the Management System
• Provide support to BU Managers/Corporate/Practice Leads/Project Managers in updating or establishing of forms, templates, procedures, guidelines, etc.
• Publish approved forms, templates, procedures, guidelines etc., within the Management System
• Regular reporting and feedback to the Hub Quality Lead
• Investigate and, where possible, resolve issues identified by users in conjunction with relevant technical support teams
• Assist key users in locating information within the management system
• Collect and understand requests for minor and major or critical changes to the management system
• Liaise (pro-actively engages with BU’s/corporate/Practices or Projects to discuss issues)
• Support continuous improvement within the Quality Practice and Management System
• Support business development initiates
• Perform general/Secretarial activities such as :
  • Organise meetings (Meeting schedules/requests/Board Meeting through Outlook.
  • Catering arrangements
  • Minute-taking
  • Distribution of Agendas and previous minutes
  • Type and dispatch general-level correspondence (letters/minutes/memos/reports/faxes)
  • Typing of presentations
  • Sending faxes
  • Screening and making calls
  • Set up of Tele/Video conferences
  • Timesheet submittals/Approvals (SAP)
  • Printing/Photocopying (checking on toners etc)
  • Management of templates, forms, procedures, guidelines etc database and register
  • Assisting with Travel Arrangements
  • Maintaining sound records and archival system

Requirements:

• Completed secondary schooling certificate (minimum)
• A degree or certification from a recognized programme (preferred)
• Latest Windows Operating system
• A self starter with the ability to work without supervision but within a team environment and at different organisational levels
• Some knowledge of iPas livelink would be an advantage
• Experience in project controls in engineering and construction management environments would be an advantage
• Excellent analytical, interpretive and problem solving skills combined with excellent computer skills
• Excellent interpersonal, organizational and presentation skills
• Excellent oral and written communication skills
• Understanding of integrated business systems
• Customer service focus
• Knowledge of office tools i.e. copiers, printers, scanners, telephones, courier details
• Hatch ISO principles/standards/procedures
• Sound knowledge of Microsoft Office i.e. word, powerpoint, excel, outlook and visio
• Experience in Document Control and Document Management on an electronic Document Management System essential
• Ability to assimilate and make sense of complex information and to document these
• Good relationship building and listening skills
• Ability to work under pressure towards strict deadlines
• Strong team orientation
• Assertive and passionate about people and Quality

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions
• Top employer

What we offer you?

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

In order to consider any application for employment, we will have to process your personal information.

A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner.

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the Hatch HR Processing Notice which can be accessed and viewed on the Hatch website: https://www.hatch.com/About-Us/Privacy-Statement-South-Africa, which HR Processing Notice we request you kindly download and read.

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