Senior Consultant, North American Business Development Lead EOI

Requisition ID: 99181 

Job Category: Digital 

Location: Vancouver, BC, Canada 
 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

This posting is part of a proactive talent search as we plan for upcoming growth. We are seeking to connect with qualified candidates now, with the expectation of hiring in the near future once final approval is completed.

Hatch's ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations is widely renowned.  Hatch is particularly known for working with clients to develop business strategies and technologies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing start-ups, commissioning, and ramp-ups.

Hatch delivers unprecedented business results for our clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.

Scope of Position

Hatch develops digital products and customized solutions for the Mining & Metals, Energy, and Infrastructure Sectors, focusing on Integrated & Remote Operations, AI-Assisted Process Control / Digital Twins, Decision Automation and Optimization, and Autonomous Execution. Our clients are increasingly investing in digital technologies to enhance safety in high-risk environments, achieve real-time intelligence, optimize complex industrial operations and value chains, and to maximise productivity.  Hatch combines its deep industry expertise and engineering capabilities with world class knowledge of advanced process control, value chain optimization, industrial AI, IT/OT convergence and integrated operations to deliver a holistic, transformative outcome for our clients.

Hatch is actively seeking a highly motivated and accomplished digital / technology professional with strong industry relevant experience to join our Digital team as asenior engagement manager. This role will report to the Regional Director of North America (NA) and will hold a core leadership position within the Digital Delivery Team. The position is tasked with advancing Hatch Digital consulting capabilities. Responsibilities include refining our consulting engagement model and associated practices; contributing to our Digital consulting strategy and associated operating model design and performance management; proactively partner and engage with a combination of Hatch’s Business Units & Business Practices  and Digital’s Go-to-market and Solutions teams to explore, sell and deliver value centric Digital consulting engagements.

Functional Tasks

As a senior engagement manager at Hatch Digital, you will play a pivotal role in shaping and executing our consulting delivery strategy within the broader framework of our business objectives. Your extensive experience in developing and deploying consulting solutions and services at scale, coupled with a strong background in formulating and solving real-world industrial problems, will be instrumental in achieving our goals. The specific functional tasks include:

• Support, design and implement the Hatch Digital Delivery & Consulting strategy in alignment with our overall Digital business objectives and Hatch’s project management and governance standards. This involves leveraging your expertise to develop and deploy tailor made consulting solutions and services that deliver and realize sustainable value for our clients.
• Take ownership of the development and continuous improvement of the Digital Delivery operating standards.
• Build and nurture a high-performance team through your leadership, guidance, and mentorship.
• Champion Hatch Digital Consulting offerings across North America. You will establish and maintain relationships with key stakeholders within Hatch and our client base. You are expected to understand their business requirements, identify pain points, propose suitable consulting solutions, and ensure alignment with their business goals, value drivers developing a compelling ROI.
• Develop and nurture long-term client relationships.
• Initiate and implement project plan(s) collaborating with project stakeholders to define scope, goals, deliverables, and project governance.
• Lead and manage projects and integrated project teams, leveraging expert resources from the rest of the company.
• Manage, monitor, and report overall project health and risks, escalating issues when needed.
• Ensure risks are documented and adequately managed by developing appropriate mitigation strategies.
• Steer the project(s) to meet client expectations and project objectives.
• Be a champion of inclusion and diversity.
• Collaborate closely with the Digital solutions and product team, or third-party software vendors, to enhance the Hatch consulting offering.
• Support the Digital Go-to-Market team to expand the Digital Consulting pipeline. This includes providing sales support in engaging with potential clients, articulating the value proposition of our solutions, benefits and developing win-strategies and associated proposals. You will own a Sales target of $1m.
• Establish Hatch's eminence in the market. You'll achieve this by delivering conference presentations, participating in industry forums, and publishing white papers and thought leadership articles. Your contributions will position Hatch as a Digital leader and partner of choice within the industry.
• Take ownership of maintaining a target utilization of 80%.

 Experience and skills important for the role:

• Bachelor’s degree in Engineering, Finance or Business, or an equivalent combination of education and professional experience, an MBA or equivalent postgraduate degree is advantageous.
• Minimum 10 years of program, project management and/or management consulting experience.
• Proven industry experience in the mining & metals and or Energy and exposure to operating management systems (or similar industries).
• In-depth business acumen and functional/technical knowledge in Mining & Metals, Energy industries, with a strong ability to define and communicate compelling, business-enabling technology visions and their business value. Proficiency in creating actionable roadmaps to achieve these visions from people, process, and technology perspectives.
• Solid functional knowledge in one or more of the following areas: Digital Strategy and value creation, Digital Readiness & Transformation, Organizational Effectiveness, and Risk Management.
• Solid knowledge of the fundamentals of project execution, including project controls, EPCM processes, procurement, contracting, and engineering management is preferred.
• Strong client relationship management and business development skills. The ability to build and maintain long-term trust-based relationships.
• Strong stakeholder management skills, with the ability to gain cooperation and respect.
• Possessing the skills and abilities necessary to facilitate team building, client relations, negotiation, decision making, and creative problem-solving.
• Embracing an entrepreneurial spirit and comfort working within a rapidly changing environment. Comfortable dealing with ambiguity and the ability to distill value.
• Strong problem-solving skills, with the ability to also maintain a larger vision of business value and implications.
• Motivating, coaching, and supportive leadership skills.
• Demonstrate capability to grow consulting capacity in line with consulting business performance drivers.
• Previous leadership experience in developing and deploying end-to-end Digital / Technology solutions in heavy manufacturing process industries (e.g., mining and metals, oil and gas, energy, etc.). Knowledge and experience of integrated mine-to-market value chain optimization and operations is highly advantageous and considered an asset for this role.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present complex concepts, ideas, and insights to both technical and non-technical stakeholders.
• Proactive with a strong initiative, demonstrating an eagerness to break new ground and create opportunities for others.
• Keeps up to date with the latest Digital trends, techniques, and best practices, determining how to incorporate the most suitable practices into Hatch Digital Consulting.
• Good understanding of Industry 4.0 / 5.0 solutions such as Cloud and Edge Computing, Big Data Analytics, Digital Twins, ML/AI, Integrated Operation Centers, etc.
• Innovative and results-oriented, thriving in a complex and fast-paced work environment.
• Undertake reasonable travel to client/project sites and/or attending industrial conferences as required.

Base salary range: $120,000 - $180,000

At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness.

Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth.

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions
• Top employer

What we offer you?

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.