Client Action Team Co-op Student

Requisition ID: 99095 

Job Category: Campus 

Location: Mississauga, ON, Canada 
 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.
 

As a Co-op Student within the Pursuit Governance team, you will support the enhancement, maintenance, and day-to-day operations of CRM tools, including TCM and SharePoint.

As the successful candidate, you will:

• Support enhancements, testing, and maintenance of CRM tool & test scripts
• Develop user guides, FAQs, and training materials
• Assist in existing reporting capabilities and report development
• Identify opportunities to improve workflows and user experience
• Support presentations and other team deliverables 

You bring to the role:

• Currently enrolled in a Bachelor's program (Business, Technical, or related)
• Strong analytical and problem-solving skills
• Excellent communication and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Knowledge of SharePoint and CRM tools (an asset)
• Self-motivated, detail-oriented, and collaborative

Competencies (knowledge, skill, attributes):

• Ability to learn quickly and to take on new challenges.
• Collaborative team player with excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Good verbal and written communication skills.
• Shows critical and creative thinking and problem solving and brings forward solutions for our clients' toughest challenges.

• Adapts and embraces change.

What you will learn:

• Exposure to CRM systems and governance processes
• Experience in business analysis and requirements gathering
• Hands-on involvement in testing and process improvement
• Opportunity to work with cross-functional, global teams

Compensation:

Range: $24.00 - $27.00

At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness.

Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth.

Note: Applicants must submit a transcript (official or unofficial) upon application. 

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions
• Top employer

What we offer you?

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

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